Does Tarknton sound like a real person? +
Yes. Tarknton uses advanced natural language AI — not robotic text-to-speech. Callers consistently describe it as natural and helpful. It's trained to respond conversationally, handle interruptions, and adapt to the flow of a real call.
How long does setup take? +
Most businesses are live within 48–72 hours. We handle the onboarding — learning your business, setting up your calendar integration, customizing call flows, and testing before go-live.
What happens if a caller asks something the AI doesn't know? +
Your agent is trained to handle this gracefully. It can escalate to a human, take a message, or let the caller know it will follow up — all without dropping the ball. We also continuously train the agent as your business evolves.
Does it integrate with my calendar? +
Yes. Tarknton integrates with Google Calendar, Outlook, Calendly, and most major scheduling platforms. It reads your availability in real time and books directly — no conflicts, no double bookings.
Can I customize what the agent says and asks? +
Absolutely. You control the greeting, the qualifying questions, the information it collects, and the tone. We build the agent to sound like an extension of your brand — not a generic AI.
How does my AI agent answer calls? +
We forward your existing business number to your Tarknton agent. Every call gets answered instantly — 24 hours a day, 7 days a week, even on holidays. Your customers never hear a busy signal or voicemail again.
What does "rate may vary for high call volume" mean? +
Your monthly rate covers standard call volume for your business type. If your business receives 20+ calls per day consistently, we may work with you on an adjusted rate. We'll always communicate this in advance — never a surprise charge.
What is the monthly check-in call? +
Once a month we hop on a quick 20–30 minute call to review your call stats, listen to a few recordings together, and tune the script based on real conversations. This keeps your agent getting sharper every month.
Can I cancel anytime? +
Yes — no long-term contracts, ever. Cancel anytime with 30 days notice. We also offer a 14-day money-back guarantee if you're not satisfied after going live.
Is there a Spanish-only line option? +
Yes. Every plan includes a bilingual agent that handles both English and Spanish callers. If you want a dedicated Spanish phone number with a Spanish-only agent, that's available as an add-on on Standard, and included in the Elite plan.